Terms and conditions

Prices:
Unless otherwise stated all prices are in Euro and are inclusive of Danish 25% VAT.

Payment:
Sanita webshop accepts payment by Dankort, MasterCard, Maestro, Visa, Visa Electron, V PAY, JCB, China UnionPay, Paypal. On dispatch of the goods payment will be debited and cleared from your account. SANITA encrypts all information with the SSL (Secure Socket Layer) which means, that unauthorized persons will not be able to read your account number or other information during the transaction. We reserve the right to have the orders full amount paid by bank transfer to Sydbank, Denmark. The order will be shipped upon receipt of payment.

Delivery Charges:
Delivery out of Denmark with UPS from 8 Euro. FREE DELIVERY on orders from 69 Euros of purchase (Depending on delivery country)
Delivery out of Denmark with PostNord, GLS & UPS. Delivery in Denmark with GLS or PostNord.

Delivery:
Sanita webshop will deliver within 1-4 working days. Furthermore, all orders shall be subject to availability and delays in delivery.

We follow the applicable country's VAT and customs regulations regarding imports.

Complaints:
As a customer you have the right to return items with manufacturing defects. Return items will be accepted if defects appear within a period of two years. Please note that we only accept complaints that are returned due to material or production defects.

Cancellation & Returns:
We offer you 33 days to regret your purchase. If you regret your purchase in full, we will return the amount of the goods. We do not pay the return freight. Pay attention to customs.

Any dispute between FashionShopping and the customer is subject to Danish law.

Return of Goods:
Items are to be returned to the following address:

Fashionshopping
Sanita
Niels P Thomsens Vej 3
DK-7500 Holstebro

Please note that we do not accept parcels returned by cash on delivery (COD).

When returning claims please clearly state the reason for the return as this will accelerate the handling process. The parcel must contain a copy of the invoice/order confirmation. Please always send your package return as a track and trace delivery. This will unable us to track your order and hereby assure that the parcel has been received by Sanita webshop.

How to submit a complaint

Did we not live up to your expectations? If so, please contact Sanita first, and we will do everything we can to resolve your issue.

A complaint about a product or service purchased from us can be submitted to the Competition and Consumer Authority .

Please Submit your complaint here - http://ec.europa.eu/odr . When submitting your complaint, please enter our email address: support@sanitaclogs.com

When you order items at the Sanita shop, we register your name and address in our system to enable us to send you your order. When collecting personal data from the Sanita shop, we ensure that it is always done with your consent, and that you are always informed of exactly what information is collected and why.

We store your information until you ask us to do otherwise. If you do not wish to be our customer anymore and no longer want to receive newsletters, please let us know by e-mail at support@sanitaclogs.com or call our customer service department on tel. +45 97 41 04 15.

We will not disclose your personal information to third parties, including other companies. The company’s management and customer service department have access to the information held about you. We do not store encrypted customer data.

We only disclose customer data via encrypted connections. As a customer registered with FashionShopping, you have the right to object to the registration at any time. You have the right to know what information is held about you. These are your rights under the Danish Act on Processing of Personal Data. If you have any questions regarding this, please contact FashionShopping by e-mail: support@sanitaclogs.com

E-mail newsletters:

When you subscribe to our newsletters, you agree to receive e-mails from SANITA regarding newsletters.

You can unsubscribe from the newsletter at any time by clicking on the link in every newsletter, sending an e-mail to support@sanitaclogs.com or calling our customer service department on tel. +45 97 41 04 15.

We will not sell your e-mail address on to third parties.

To improve your experience, we use cookies to a limited extent. A cookie is a small file that is automatically saved on your computer when you visit the Sanita shop or click on a sponsored link. A cookie has a short lifespan of approximately 30 days and is then automatically deleted.

Cookies help us to increase our understanding of how visitors use the Sanita shop. Information relating to browsers, visit duration, page views, etc. is therefore stored. The information is gathered for statistical purposes only. It is not possible to track or save information that can identify an individual visitor.

In order to improve our website design, different designs are tested, etc. For this purpose, cookies are also used to determine whether changes should be made to the website.

In order to present relevant information to visitors, tracking cookies are used, which store data that allows us to display relevant products, texts and advertisements.

In addition to the Sanita shop, Google and other marketing tools have the ability to access the information described above for internal data.

By visiting Sanita.com, you consent to the use of cookies for the above purpose. If you wish to delete cookies on your computer, you can do the following: Select the “Tools” menu in your browser. Select “Internet Options”. Select the “General” page, click “Delete cookies” and then “OK”.