Terms and conditions

Prices:
Unless otherwise stated all prices are in Euro and are inclusive of Danish 25% VAT.

Payment:
Sanita webshop accepts payment by Dankort, MasterCard, Maestro, Visa, Visa Electron, V PAY, JCB, China UnionPay, Paypal. On dispatch of the goods payment will be debited and cleared from your account. SANITA encrypts all information with the SSL (Secure Socket Layer) which means, that unauthorized persons will not be able to read your account number or other information during the transaction. We reserve the right to have the orders full amount paid by bank transfer to Sydbank, Denmark. The order will be shipped upon receipt of payment.

Delivery Charges:
Delivery out of Denmark with UPS or PostNord from 7 Euro. FREE DELIVERY on orders from 59 Euros of purchase (Depending on delivery country)
Delivery out of Denmark with PostNord, DPD or UPS. Delivery in Denmark with GLS or PostNord.

Delivery:
Sanita webshop will deliver within 2-5 working days. Furthermore, all orders shall be subject to availability and delays in delivery.

We follow the applicable country's VAT and customs regulations regarding imports.

Complaints:
As a customer you have the right to return items with manufacturing defects. Return items will be accepted if defects appear within a period of two years. Please note that we only accept complaints that are returned due to material or production defects.

Cancellation & Returns:
As a customer, you have a 365-day right of cancellation. In case you regret your purchase, a return form is enclosed with your order. The enclosed return form must be completed, so that we can process your return order as quickly as possible.

The item must be returned in original packaging and in the same condition as when received. As a customer, you are obliged to pay for the return shipment yourself. The package includes a return label that you can use (Only to Denmark, Sweden, Norway, Germany, Netherlands, France). If you use this, EUR 9 will be deducted from the refunded amount. The return package must be delivered to a UPS Access Point or a DPD Parcel Shop.

It is usually not possible to change or cancel an order once it is placed. You must pay the carriage cost for returning the product to us, and you are liable in case of damage during the return transport. It is not possible to change your mind about a purchase by refusing to accept the product. If you fail to collect your package and it is returned to us non-collected, an amount of EUR 9 will be deducted from your order.

Your money will automatically be reimbursed to the same credit card you used to purchase the item. Please note that the return process can take up to 14 days.

Return of Goods:
Items are to be returned to the following address:

Fashionshopping
Sanita
Sletten 59A
DK-7500 Holstebro

Your money will automatically be reimbursed to the same credit card you used to purchase the item. Please note that the return process can take up to 14 days.

Any dispute between FashionShopping and the customer is subject to Danish law.

Please note that we do not accept parcels returned by cash on delivery (COD).

When returning claims please clearly state the reason for the return as this will accelerate the handling process. The parcel must contain a copy of the inv

When you order items at the Sanita shop, we register your name and address in our system to enable us to send you your order. When collecting personal data from the Sanita shop, we ensure that it is always done with your consent, and that you are always informed of exactly what information is collected and why.

We store your information until you ask us to do otherwise. If you do not wish to be our customer anymore and no longer want to receive newsletters, please let us know by e-mail at support@sanitaclogs.com or call our customer service department on tel. +45 97 41 04 15.

We will not disclose your personal information to third parties, including other companies. The company’s management and customer service department have access to the information held about you. We do not store encrypted customer data.

We only disclose customer data via encrypted connections. As a customer registered with FashionShopping, you have the right to object to the registration at any time. You have the right to know what information is held about you. These are your rights under the Danish Act on Processing of Personal Data. If you have any questions regarding this, please contact FashionShopping by e-mail: support@sanitaclogs.com

E-mail newsletters:

When you subscribe to our newsletters, you agree to receive e-mails from SANITA regarding newsletters.

You can unsubscribe from the newsletter at any time by clicking on the link in every newsletter, sending an e-mail to support@sanitaclogs.com or calling our customer service department on tel. +45 97 41 04 15.

We will not sell your e-mail address on to third parties.

To improve your experience, we use cookies to a limited extent. A cookie is a small file that is automatically saved on your computer when you visit the Sanita shop or click on a sponsored link. A cookie has a short lifespan of approximately 30 days and is then automatically deleted.

Cookies help us to increase our understanding of how visitors use the Sanita shop. Information relating to browsers, visit duration, page views, etc. is therefore stored. The information is gathered for statistical purposes only. It is not possible to track or save information that can identify an individual visitor.

In order to improve our website design, different designs are tested, etc. For this purpose, cookies are also used to determine whether changes should be made to the website.

In order to present relevant information to visitors, tracking cookies are used, which store data that allows us to display relevant products, texts and advertisements.

In addition to the Sanita shop, Google and other marketing tools have the ability to access the information described above for internal data.

By visiting Sanita.com, you consent to the use of cookies for the above purpose. If you wish to delete cookies on your computer, you can do the following: Select the “Tools” menu in your browser. Select “Internet Options”. Select the “General” page, click “Delete cookies” and then “OK”.